Customer Support Information

   
  Contact Customer Support
  You may contact us for any reason at customer support. Send email any time to information@wyyzzk.com

Call us between 9 am - 5 pm US Eastern Time Monday-Friday
You may leave a message on this line at any time. The voice mail is only accessed by employees of Wyyzzk, Inc.

1.412.521.2162

Send us a letter
Wyyzzk, Inc.
5472 Wilkins Avenue
Pittsburgh, PA 15217 USA
   
  Place an order by telephone or postal mail
  Don't want to use the internet to order? Here are some options:
  • Call us between 9 am - 5 pm US Eastern Time Monday-Friday

  • Send us a letter with your mailing address, contact information in case of questions, what you want to order including name of product, catalog number, and quantity, shipping method (i.e. overnight, ground, etc.), and payment information.

    Click here for an order form you can complete, to mail or fax to us.

  • We do not recommend sending credit card information by email, since it is not secure.
    You may send the order form above by email to information@wyyzzk.com, then call us with your payment information.
   
  Secure Server Information
  We use 1ShoppingCart and Authorize.net for the payment processing. These are very well-known, very secure, shopping cart and electronic payment services. Your personal and payment information are always protected. We are VERY careful about security. We do a lot of online ordering ourselves, and are very careful to protect your information as carefully as we do our own.

We share your information with NO ONE. We don't even keep it ourselves unless you ask us to.

If you are uncomfortable for any reason with the on-line ordering process, please call our customer support number above to place your order.
   
  Return Policy
  If there should be a flaw in your product, call customer support within 30 days for a replacement of the flawed part.

We will accept products for refund within 30 days of your order with the following conditions.
  • You must contact customer support to get an RMA number before returning the product. We must have an RMA number to send you a refund.
 

Wyyzzk, Inc. is an IBM Business Partner

 

Products and Services

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About Wyyzzk, Inc


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Last update: December 22, 2007